We developed a set of interfaces to improve a financial services call center accuracy and efficiency, while retaining user access to complex sets of financial data. Read more.
We corrected miscommunications and procedural shortcomings occurring between customers and service providers at a high-speed internet service company. Read more.
We assessed the impact of Hurricane Sandy on a range of short- and long-term health outcomes. Read more.
We designed a sustainable, “self-service” system for monitoring and evaluating a new corporate condom donation program in Haiti. Read more.